Recent Commercial Posts

Disaster Recovery for Commercial Business

3/23/2020 (Permalink)

SERVPRO of South Frisco/The Colony not only covers the Dallas/Fort Worth Area but is also 1 of 2 national SERVPRO storm teams.

Team Wilson understands that disaster can strike and any moment. When a disaster emergency hits your area, it can completely halt production in your business. SERVPRO of South Frisco/The Colony is part of what is called Storm Team Wilson. Our team organizes and manages efforts in 17 states if a wide-spread disaster were to strike. The 17 states we cover are Wisconsin, Minnesota, Illinois, Indiana, Ohio, Kansas, Missouri, Kentucky, Tennessee, New Mexico, Oklahoma, Texas, Lousiana, Mississippi, Alabama, Arkansas, Georgia, and Florida.

During these catastrophic events, Storm Team Wilson would mobilize in the area bringing a large number of crews, equipment, and resources to customers affected. The team is managed from the main storm office which is located in Pelham, AL where we receive customer information, organize that information and respond to that customer quickly and professionally.

We recruit crews starting with the closest to the affected area and move outward in concentric circles to ensure we are “faster to any size disaster.” As a SERVPRO national response team, we respond to disasters as large as Hurricane Sandy and Irene to local flooding or freeze events.

Prepare Now, Not Later

3/23/2020 (Permalink)

Blue clipboard with a disaster ready check list on a white piece of paper Does your business have a disaster readiness plan?

Business owners also need to be disaster prepared

Join your business community in preparing for emergencies and disasters of all types, and leading efforts to encourage the business community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods but entire business communities. Learn how to be prepared at Ready.gov

According to the SBA (U.S. Small Business Administration), 25% of all small businesses will not survive a disaster because they had no disaster plan in place. How do you help keep your business out of that stat?

  • Make and Practice Your Plan Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit?
  • Make sure your family is informed and practiced in your emergency plan.

Learn Life Saving Skills Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake?

Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app which can be downloaded here.

Commercial Mold Tips after a Flood

3/23/2020 (Permalink)

If your commercial building has recently experienced flooding due to storm damage or some sort of plumbing issues, you might not be clear on what your next steps should be. You want to limit the damage to your business and extended water can bring mold. This can affect indoor air quality, can cause significant property damage and can cause a foul smell that even the best deodorization techniques can't get rid of!

Follow these tips if you're dealing with residential or commercial mold. 

Get Rid of Moisture

This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.  

Protect Yourself 

You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, PROTECT YOURSELF by wearing protective clothing, such as gloves and a face mask. 

Hire a Professional

The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money and headaches in the future.

Signs of Sewer Line Issues

3/23/2020 (Permalink)

Sewer pipe that has blockage of a light brown debris Sewer lines with a blockage can have backflow into your business

Blocked sewer drain is relatively common in commercial properties

However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

Odors - While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

Clogged Drains - A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

Indentations in Landscaping - Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

Deformations in Landscaping - In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist to resolve, which depending on your insurance policy may be covered.

IICRC Certified Business

3/20/2020 (Permalink)

IICRC Logo with the words "certified firm" SERVPRO of South Frisco/The Colony is an IICRC firm

SERVPRO of South Frisco/The Colony is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who have been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Commercial Properties after a Water Damage

3/20/2020 (Permalink)

Restoring Commercial Properties Presents Unique Challenges

Flooding and water damage events in Dallas/Fort Worth commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of South Frisco/The Colony

We specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Building-Water Damage NEEDS

3/27/2019 (Permalink)

SERVPRO® of South Frisco/The Colony understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When an emergency arises time is crucial, as well as dependence on our state-of-the-art technology and our up-to-date equipment to perform the job efficiently and effectively. SERVPRO® of South Frisco/The Colony professionals will answer your call with fast action, exceptional equipment, highly trained and uniformed personnel.  

  • Extraction equipment- the most effective method of removing moisture from a structure is extraction. this is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the equipment is extracted quickly then the environment can usually be dried much faster.
  • Air moving equipment- Air movers are used in water damage restoration to enhance evaporation at the surface level,thereby reducing drying time.
  • Dehumidification equipment- By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damage structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from the wet materials. The two main types of dehumidifiers used by SERVPRO® of South Frisco/The Colony are "Refrigerant Dehumidifiers", which work similarly to air conditioners; and "Desiccant Dehumidifiers", which use chemicals, called desiccants, that readily absorb moisture from the air.

Commercial Spring Cleaning Tips

3/27/2019 (Permalink)

Spring time has become a staple time of year to undertake deeper cleaning projects.  Although this is commonly associated with residential homes, it is just as much needed for workplaces as well as homes.  The cold winter months keep everyone cooped up inside and messes start to grow.  A good cleaning helps to give workers a more open and less hectic environment; additionally, a clean and welcoming place of business helps to attract customers.

Here is a list of some important areas to inspect during your spring cleaning.  

OUTSIDE

  • Windows

Windows are one of the simplest yet crucial areas to clean.  Beyond making sure you have squeaky clean windows, check to make sure they have tight seals.  Small gaps in window seals can cause cool air to seep out (and warm air in the winter months), as well as allowing water to trickle in. Checking caulking and weather stripping remains intact and up to par can save you money in the long term.

  • Landscaping

This is very important for the presentation of your business.  Now the grass, flowers, weeds and other plants are starting to grow, it’s important to start grooming your landscape.  Don’t wait till your plants get out of control, hire someone now or take some time yourself to pull the weeds, mow the grass, and trim any trees or bushes.  Additionally, this is a great time to plant some flowers if you want to spruce up your place of business.

  • AC/HVAC

When converting your buildings air flow system from heating to air conditioning now is the best time to quality check your system.  Test your system by running it for a while to make sure it’s working properly, check any old or out of date parts that might need replacing.  Clean out the ventilation system by removing dust particles and any other debris lying inside.  Ventilation systems are rarely cleaned, which is why lots of building owners tend to find pest infestation or mold problems when cleaning their vents/ducts.  It’s best to take these precautions while the temperature is in a transitioning period. 

  • Pest Maintenance

Along with the re-birthed trees and plants, spring also brings back hordes of pests.  Ants, spiders, termites, mosquitoes, and even bed bugs can become a problem.  It’s best to take preventative measures to ward off pests instead of being forced to shut the business down for a couple weeks in order to fumigate for pests. Lastly, if you are continually having the same pest problems each year, try to identify exterior factors that might be attracting those pests and any defects in your building that might be letting them in.

INSIDE

  • Dusting

Simple and effective.  Even if you already dust on a regular basis now’s a good time to dust those harder to reach, and often ignored, areas. 

  • Flooring/Carpets

As people come in from the rainy times and wipe their feet on your carpets, dirt begins to build up.  Don’t let this grime buildup in your building; buy some strong cleaning products for your floors and a top quality vacuum for carpets. In addition to constantly maintaining floors and carpets, now is a great time to hire a professional carpet and floor cleaner to give your floors a deep clean.

  • Reorganization

Reorganizing comes in two parts.  The first is the organizing of all the previous years files into a consolidated area for ease of access.  Best practice is to do this at the beginning of every year so that your files are neatly organized and easy to find when needed.  The second is the reorganization of the office itself. Ideally, this is a continuing process year round.  If the office has gotten out of hand this can be a good time of year to tidy up the office and breathe some fresh air into the workplace. 

Depending on your type of business will help determine what type of spring cleaning takes priority. 

How we SPEED UP the drying process so you can get back to business!

3/25/2019 (Permalink)

PSYCHROMETRY-A sub-science of physics relating to the measurement or determination of the thermodynamic properties of air/water mixtures (e.g., humidity and temperature).

The knowledge of psychrometry is essential to restoring a water damaged structure to its preloss condition. 

SERVPRO® of South Frisco/The Colony is trained to the science of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO® of South Frisco/The Colony Professionals will:

- Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

- Measure how much moisture is in wet material and monitor whether the materials are drying properly.

- Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material – but only if the air is indeed drier. Nature often takes too long and secondary damages may occur while the building is drying out.

Your local Frisco/The Colony SERVPRO® is trained to use top of the line equipment to help "Mother Nature" along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls and much more.

SERVPRO® of South Frisco/The Colony uses state of the art monitoring equipment and a proven scientific process to help speed the drying of your business.

Response time is Critical on saving your business time and money

3/25/2019 (Permalink)

Commercial Building Restoration Services

Fires or water damage happen, they may occur at your office or business. Who do you call? Knowing the right company to help in an emergency is important to get your business back up and running as quickly as possible. 

Response time is crucial!! We are located in Frisco and can respond faster to get the help you need and begin services promptly.

We can access the resources of our national network of 1,650 Franchises to handle larger commercial projects and major storm events.

SERVPRO® of South Frisco/The Colony are available 24/7 to help you restore your commercial property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage.

For All Your Commercial Needs

3/25/2019 (Permalink)

  • Carpet and Hard Floor Cleaning: We use the latest IICRC standards as well as state-of the-art equipment to remove entrapped soils from deep within your carpet's pile and backings.
  • Upholstery and Drapes: Using wet or dry methods fabrics are inspected and tested to determine the safest and most effective cleaning method.
  • Odor Identification and Deodorization: We will identify the source of the odor and determine the best method to neutralize and eliminate it.
  • Air Duct and HVAC Cleaning: Cleaning services can provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.
  • Crime Scene, Bio-hazard and Vandalism Cleanup: Technicians are trained to safely and effectively clean bio-hazardous substances and prepare waste for proper OSHA, EPA and state/local health regulations.
  • Contents Claim Inventory Service: Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.
  • Mold Mitigation and Remediation: We work to control and remediate mold contaminates while protecting your health and safety.
  • Fire, Smoke, and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.
  • Water Removal and Dehumidification: We identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damages.                                                                                  When you need it done right and done fast call your local Frisco/The Colony SERVPRO® for all your commercial needs.

We respond Faster to Any Size Disaster

3/25/2019 (Permalink)

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur.

Every hour spent restoring your business back to preloss condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business. We are located in Frisco and distance matters for response time after your business has suffered a loss.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

When you need a professional restoration company you can count on, call SERVPRO® of South Frisco/The Colony at (972)335-9900.

Tips for Winterizing your Commercial building

3/25/2019 (Permalink)

Fire Protection Systems

  • Sprinkler pipes: protect any sprinkler pipes that are exposed to temperatures below 40 degrees to protect from freezing.
  • Antifreeze systems: have antifreeze systems been tested for adequate concentration in the past year?"

Building Interior

  • Furnaces: inspect, tune-up, check filters, check venting and assure property clearances to combustibles.
  • Space heaters: prohibit or minimize use and assure safe location and operation.
  • Wood-burning stoves and chimneys: inspected for safe use.
  • Interior pipes: protect from freezing. Be very careful if attempting to thaw a frozen pipe. Do NOT thaw frozen pipes with open flames or torches.
  • Faucets: leave dripping during intense cold.
  • Alarms: test all fire, smoke and carbon monoxide detectors.
  • Smoking: it may be cold outside but do not allow smoking inside of your building.

Building Exterior

  • Roof: inspect and repair. Seal around vents and other protrusions to prevent roof leaks.
  • Gutters and downspouts: remove all obstructions and make sure they are properly secured.
  • Exterior water lines: drain and winterize to prevent pipes from freezing.
  • Drains: clear debris so that water drains away from your property.
  • Basements: are you prepared for water backups?
  • Trees: inspect trees near structures and walk areas and remove unsafe branches.

Carbon Monoxide: The Silent Cold Weather Killer

2/22/2018 (Permalink)

Carbon monoxide is a gas you cannot see, taste or smell. According to ready.gov an average of 430 American's die each year from unintentional carbon monoxide (CO) poisoning. Often it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, space heaters, and combustion engine-powered equipment, such as portable generators.
However, there are precautions you can take to help protect yourself, your family and your employees from deadly CO fumes.
-Reduce the chance of CO exposure in your workplace by performing regular maintenance on equipment and appliances that can produce CO.
-Install carbon monoxide detectors on every level of your home, including outside of all bedrooms.
-Consider having all fuel burning heating equipment and chimneys serviced annually by a professional.
-Use portable generators only outdoors away from doors, windows, vents or any other openings to prevent fumes from entering the home.
For additional CO safety information, visit usfa.fema.gov or osha.gov

A Clean Work Area Is Important

2/9/2018 (Permalink)

Is your work space clean?  Do you know what can happen if your work space is not clean? 

“Here are some results of poor housekeeping practices:

  • Injuries, when employees trip, fall, strike or are struck by out-of-place objects;
  • Injuries from using improper tools because the correct tool can't be found;
  • Lowered production because of the time spent maneuvering over and around someone else's mess, and time spent looking for proper tools and materials;
  • Time spent investigating and reporting accidents that could have been avoided;
  • Fires due to improper storage and disposal of flammable or combustible materials and wastes;
  • Substandard quality of finished products because of production schedule delays, damaged or defective finishes, ill-equipped employees, etc.;
  • Lack of future work due to a reputation for poor quality;
  • "Wall-to-wall" OSHA inspections due to the "first impression" of the compliance officer.”