Recent Posts

Water Heater Tips

8/4/2022 (Permalink)

Did you know that in a home, the water heater accounts for about 18% of the energy used?

As a result, a water heater is one of your home's most critical and costly appliances. Proper water heater maintenance is necessary to guarantee that it continues to function properly and does not cost you too much. Checking on your water heater in the spring is an excellent idea. Water damage can occur quickly, so it's crucial to ensure sure it's in good operating order. Our team has put together a few tips to keep your water heater running at peak performance.
  • To determine if your anode rod needs to be replaced, inspect it every two years or if the warranty has ended every year.
  • Attach a garden hose to the valve at the base of the water heater tank every six months to remove sediment. Please turn off the electricity and run the hot water until it cools down for safety.
  • A plumbing specialist should perform a yearly check of the shut-off valve and all piping. Broken valves, loose or moist joints, and rust are signs that more severe harm is on the way.
  • Turn the temperature down to one. There is no reason to keep your water heater above it. At that temperature, you can do everything you need. But, of course, keeping your water heater hotter can cause it to break down much faster.
If you experience water damage, SERVPRO of South Frisco/The Colony has a team of highly trained professionals to help you 24 hours a day!

Fire Tips for your Dallas Home

8/4/2022 (Permalink)

Our team knows what it feels like to lose a home.

It can leave someone with so many emotions and just the thought can be scary. Team Wilson wants you to understand that there is a lot you can do to prevent fires from starting. Accidents can happen, but you can learn how to avoid a fire from starting and spreading through your home. Before the Fire
  • Install smoke alarms that combine flashing lights on every level of your home. Test them monthly and change the batteries every six months.
  • Keep grills, cookers, and fryers at least 3 feet away from your house and shrubs or bushes.
  • Always turn off heaters when leaving the room or going to bed.
  • Service your chimneys, fireplaces, wood stoves, and central furnace once a year.
  • Store a fire extinguisher on every level of your home.
  • If an electric appliance smokes or has an unusual smell, unplug it immediately, then have it serviced before using it again.
  • Never smoke in bed
  • Always stay near cooking to monitor it closely. Keep cooking areas clear of combustibles, and wear clothes with short, rolled-up, or tight-fitting sleeves when you cook.
  • Use only child-resistant lighters and store all matches and lighters up high, where kids can't see or reach them, preferably in a locked cabinet.
  • Never leave burning candles unattended
  • Look for frayed wires and damaged cords. If you see any exposed wires, unplug the electronics, and replace them immediately.
Make sure you talk with your family, talk through situations and what you can to prevent these tips we have listed. Always remember it is the best practice to create an escape plan and practice them with your family. Do it together!

Should You Restore or Replace During a Loss?

7/18/2022 (Permalink)

A white female employee in a black shirt is cleaning a black metal tv frame Our team strives to restore the items in your life that may have more meaning

When your commercial or residential property has been damaged by fire or water, SERVPRO of South Frisco/The Colony's mission always has been to provide the best customer service possible, to support your business or home during the mitigation process, and to make it "Like it never even happened". Our team works to provide this service as quickly as possible and at the lowest possible cost to you. We understand that time is money and our team makes it their job to help you get life back to normal. Part of recovering the belongings in your home or business includes identifying which items and structures can be preserved. Our team strives to restore the items in your life that may have more meaning. Sometimes it is actually more of cost savings to restore something than it is to completely replace it. This also allows our team to maintain those items which have sentimental value. Did you know that according to research conducted by the insurance and repair industries, restoring property after fire and water damage is less expensive than replacing it? Restoring is also less disruptive to your home or business, allowing you to stay in their homes or continue conducting your business throughout the process and rapidly return to normal. Our team is trained to identify when restoring can be performed with the high-quality outcomes that our clients deserve as a preferred mitigation and restoration partner for most major insurance companies. This "repair" rather than "replace" mindset can help you save money while keeping family treasures, keepsakes, and other impossible or prohibitively expensive items to replace. If your home or business has been impacted by water or fire damage, call the professionals at SERVPRO of South Frisco/The Colony.

Disasters Don't Take Days Off

6/30/2022 (Permalink)

Summertime is here and we are all looking forward to warmer days and vacation getaways. The changing season presents us with the opportunity to lay back, enjoy the sun, and let the wind carry our worries away. 

But even with your away messages set and your phones on do not disturb, in our line of work, we’ve noticed that water damage doesn’t always get the memo. While you are away from home, water (in all classes) could be trickling inside your home just waiting upon your return. 

Summer storms, flash floods followed by sewage backups , clogged gutters and downspouts, cracks in the foundation that expand due to the heat; these are all common culprits when for this season’s water damage events. 

One of the easiest ways to prevent these potential dangers from ruining your summer is: (1) Regularly keep up with maintenance on the outside of your home and (2) If you plan to be away from your home for an extended period time, it’s best to shut your water main off. You won’t need it and it greatly minimizes the risk of water running through your home. 

Don’t let the headache of a water damage keep you from enjoying your summer vacation, but if you do arrive and notice that you now have an indoor pool in your living area, our team of IICRC water damage restoration certified professionals are more than happy to help get you back to a vacation state of mind! 

Why Work for SERVPRO of South Frisco/The Colony

6/14/2022 (Permalink)

At SERVPRO of South Frisco/The Colony, you have the opportunity to make a positive difference in the lives of people around you each and every day. We are seeking individuals who are self-motivated, proactive, responsible, and service-oriented teammates. Please join us in our mission to help our customers in their greatest moments of need. Coupled with a family-oriented culture and a standard of excellence in all we do, not only do our team members feel right at home, but they also end the day knowing that the work they deliver is among the best in the industry. At SERVPRO of South Frisco/The Colony, positions are always available for the right individuals who wish to join us in our vision of becoming the premier cleaning and restoration company in the world. Not only is it our mission to develop a team of quality people who focus on fairness, excellence, and mutual respect, but we are also creating opportunities for our team members to grow within the organization. We desire to see you succeed!  So no matter which role you play in our organization, whether it is at the front desk taking calls or on the front lines extracting water, you can be certain that you are fulfilling duties that go beyond administrative tasks or heavy lifting, you are helping us restore hope and normalcy to the lives and daily routines of some of the most vulnerable and even traumatized members of our communities.  If you are highly dependable and excited about exceeding expectations, then you may be just the person we're looking for. To apply, visit our South Frisco/The Colony Career Page!

Fire Damage at Your Commercial Property

6/13/2022 (Permalink)

Most commercial insurance policies cover fire damage. These policies should also cover additional or secondary damage caused by the water used to extinguish a fire or smoke. The following factors may impact the cost and limits of a business insurance policy.

The Type of Business

The premiums for a bar, garage or a conventional office building may vary widely based on the difference in fire risk levels. Businesses that use hazardous or flammable equipment may have higher insurance premiums. These operations may involve
  • Alcohol
  • Chemicals
  • Cooking equipment
  • Smoking
  • Vehicles 
Structural Components - A building made of combustible materials such as wood may pose a greater fire risk than a structure that is built out of fire-resistant materials. Owners should consider the risk of fire in the primary structure in addition to any additions or modifications. The degree to which building materials may succumb to fire and the distance of a business from the nearest fire station may drive up the cost of a commercial insurance policy. Fire Safety Equipment - It is also crucial that a business be equipped with fire safety equipment. This may include
  • Alarms and detectors
  • Fire extinguishers
  • Sprinklers 
Some regional building codes require hardwired fire alarms. These systems should also have a battery backup in case of power failure. Battery-powered smoke detectors should also be regularly tested and the batteries should be changed. Have fire suppression systems and equipment such as extinguishers periodically inspected to ensure that critical components will function in the event of a fire. All of these factors may impact the costs of commercial insurance coverage for a business located in the Dallas-Fort Worth Area. A business owner may want to compare commercial policies to find the right level of coverage for fire damage.

Where Do You Put Home Fire Alarms?

6/13/2022 (Permalink)

How safe is your Dallas-Fort Worth Area home?!

As more research has been conducted over the years on fires and how they spread, requirements have changed. Many older homes do not meet these standards which can be dangerous in the case a fire does occur. Keep your family safe by ensuring a fire alarm is located in the following four locations! Bedrooms - The National Fire Protection Association suggests the placement of a fire alarm in every bedroom of the house. This ensures that if a fire occurs while your family is asleep, the alarms will wake quickly wake up everyone. Outside Every Sleeping Area - Not only should alarms be inside every bedroom, but there should also be a smoke alarm right outside the room or any other sleeping areas as well. This is so you can react and start to escape before any fire or smoke even enters your room. 10 Feet From Your Kitchen - Kitchen fires result in approximately 50 percent of all home fires, many of which result in serious fire damage to your home. Make sure a fire alarm is located 10 feet from your kitchen rather than inside it since smoke or steam from cooking can easily trigger it. Every Level of Your Home - Ensure that there is as least one smoke alarm on every level of your home. Don’t forget your basement! Serious fire and smoke damage can occur from an undetected fire that starts in the basement. 

Waiting for an Adjuster

6/13/2022 (Permalink)

 Don't wait for a flood insurance adjuster following adverse weather or flooding. Contact water and storm damage specialists if you need assistance with flood damage mitigation or restoration. Our team has put together a few reasons not to wait before documenting the damage and taking steps to limit the extent of secondary damage to your home. 1. Documentation Is All You Need to File a Claim: An insurance adjuster does not need to witness damage firsthand to process a claim, but you do need to document the damage. Take extensive dated photographic or video evidence. Keep records of possessions, as well as their condition and value, and locate receipts for high-value items if possible. Footage and itemized records should be enough to prove your home and possessions sustained the damage you claim. 2. Adjusters Are Likely To Be Backlogged: Depending on the extent of a flood or storm and how many homes and businesses were affected, it may take adjusters a while to follow up on your flood insurance claims. It is better to document and immediately take steps to mitigate damage to keep conditions in your home from worsening. As a matter of fact, your insurance may not provide as much of a payout if you cannot prove you did everything in your power to limit damage in a timely manner. 3. Secondary Damage Can Start In Hours: The longer water damage sits, the more likely it is that building materials and contents will need to be replaced rather than restored. Mold damage can start to emerge within only 24 to 48 hours following a flood. You should take steps to eliminate the presence of water and moisture in your home as soon as possible.

Protecting Your Property From Hail Damage

5/17/2022 (Permalink)

What Exactly is Hail?

The NOAA defines hail as a form of precipitation consisting of solid ice that forms inside thunderstorm updrafts. Hail can damage aircraft, homes, and cars, and can be deadly to livestock and people. Creating what is called "Hailstones". Hailstones are formed when raindrops are carried upward by thunderstorm updrafts into extremely cold areas of the atmosphere and freeze. Hailstones then grow by colliding with liquid water drops that freeze onto the hailstone’s surface. If the water freezes instantaneously when colliding with the hailstone, cloudy ice will form as air bubbles will be trapped in the newly formed ice. However, if the water freezes slowly, the air bubbles can escape and the new ice will be clear. The hail falls when the thunderstorm's updraft can no longer support the weight of the hailstone, which can occur if the stone becomes large enough or the updraft weakens. 

How Does Hail Damage Your Roof?

Hail can cause significant damage to the structural integrity of your home, no matter how sturdy your roof may seem. One of the most common types of hail damage is denting of aluminum and metal roofing. A dented, misshapen roof is a malfunctioning roof. If you notice such damages to your metal roof after a hailstorm, it’s important to contact the experts at SERVPRO of South Frisco/The Colony as soon as possible. Asphalt shingle roofs can also be damaged by hail, but in the form of punctures, tears, fractures, and granular displacement. Repairing your asphalt shingle roof after hail damage is vital. Holes in the protective layers of your shingles could mean instantaneous or gradual leaks, which eventually lead to water damage. Additionally, the granules on your asphalt shingles provide a protective layer from the sun, so when there is a loss of granules, the shingles are more susceptible to UV light degradation, eventually causing cracks, blisters, leaks, and more. A swift response to hail damage is crucial to the safety of your home and health. 

Repair Hail Damage with SERVPRO of South Frisco/The Colony

As a locally operated business here in the DFW Area, our team is able to respond quickly to your hail storm damage emergencies. When you call SERVPRO of South Frisco/The Colony, our disaster recovery team will immediately tend to your needs, as a fast response is important to prevent further damage. The faster the response, the better. If you think you might have roof damage, it is safest to avoid going up on your roof to check for damages, because it might not be sturdy. Our professionals have the experience and tools necessary to safely inspect your roof after damage occurs. No matter the size of the project, the professionals at SERVPRO of South Frisco/The Colony will arrive quickly, prepared to repair your roof damages.

How To Handle a Clogged Sink

5/13/2022 (Permalink)

The last thing you need in slowing down production at your business is a clogged drain! Something like this could easily cause water damage that has you closing your doors for more than a day! If your sink is draining slowly or not at all, producing an odor, there may be a clog. It is critical to take care of these as soon as possible. In the event that a blockage is allowed to accumulate, it can result in burst pipes and a need to reach out to a professional plumber. Prior to unclogging a sink with water, use a basin or cup to remove the standing water. Always attempt to plunge the water first. Small clogs are often easily dislodged with the standard cup plunger. It's recommended to try using one with a flat rim that creates a seal over the hole to apply the pressure necessary to dislodge it. Ensure that the sink contains the right amount of water to submerge the plunger's head.  Another way to solve the issue can involve taking a half-gallon of water and bringing it to a boil with heat. After taking measures to remove the sink's standing water, pour the boiling water directly towards the drain with the aid of a steady stream. It should start to drain. If it fails, let the water cool completely, then repeat an additional time. Baking soda mixtures offer a natural way to unclog a sink, as it proves gentle on the pipes in comparison to chemical openers. Pour a single cup of baking soda down the drain in addition to white vinegar of the same amount. Place a sinkhole cover or rubber stop over the opening. Wait 15 minutes, then remove the cover and run the water down to clear out the clog. If these solutions do not work, SERVPRO of South Frisco/The Colony will be there to help find the solution.